COVID-19 Update Important Customer Information

Despite the rapidly changing status of the Coronavirus (COVID-19) outbreak across the UK, we can confirm that North East Truck & Van’s workshops and parts departments are still fully operational and will continue to be so until such time as circumstances prevent us.

We are aware that many of our customers work to support essential services and this is a responsibility we take very seriously. We have put measures in place to ensure our technicians are able to work in a safe and hygienic environment as well as purchasing significant additional spare parts stocks to put on our shelves – in turn giving us the best chance we can in supporting your business and keeping your vehicles on the road in these difficult and unprecedented times. This is something everyone at North East Truck & Van is fundamentally committed to.

Of course, the health and safety of our employees, customers and suppliers is always our number one priority, and never more so than during the current Coronavirus outbreak. We have implemented strict and stringent policies across our group to protect against an outbreak of the virus within our organisation.

The steps we have taken include:

If there are any special measures which you require us to make, or any specific processes which you need us to follow in dealing with your vehicles please let us know and we will accommodate these wherever possible.

For those who need to get in touch with us our phone lines are still open, and we will be happy to take your call.

We will, of course, keep you all updated as to any change in our circumstances.

 

Sincerely,

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